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Hate My Phone - Warranty

30 Day Warranty...

Hate My Phone supplies a 30 day warranty with all devices bought from our trade counter and covers manufacturer faults but does not cover the consumer or business purchasing this device for anything other.

Conditions that sit outside the warranty include but might not be exclusive to the below:
  • image description Customer Induced Damage
  • image description Liquid Ingres
  • image description Screen Damage
  • image description Cosmetic Damage
  • image description Jailbreak or any other unauthorised software manipulation
  • image description Software issues if the latest manufacturer software is not installed on the device
  • image description Devices that have been tampered with or opened/disassembled by an unauthorised repairer or service centre

Hate My Phone reserve the right to refuse any claims if any of the above is found to be the case when a device is returned.

Hate My Phone reserve the right to repair or replace any returned devices after the statutory 14 day return period. Any device returned with iCloud, FMI locked, Activation Lock or any other method preventing access to the device will void warranty coverage, these must be removed/deactivated before any warranty claim can be processed.

Please note, battery warranty varies for different devices. If you are unsure about any of the above, please contact us first.

All returns must be accompanied with an authorised RMA number if you do not have this number your return/warranty claim cannot be processed. Please contact to request an RMA number.

These terms are subject to change.

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